
ABOUT ME

Hi, My name is Kristine Rufina or you may simply call me Fin. I am married, a mom of two boys and, a dedicated freelance virtual assistant. I have adequate knowledge in Administrative Assistance, Content Writing, Social Media Management and Marketing, Audio and Video Editing, E-mail Marketing, and other relevant courses regarding virtual assistance. I am confident that I can deliver tasks with promptness and with ease. Yet I am constantly eager and enthusiastic to learn how to improve my skills to welcome great opportunities as they come.

Experience
January 2021 - June 2021
Quickdesk Virtual Solutions
Virtual Assistant
As a VA trainee, I learned and was tasked to be able to perform data entry, prepare content and manage social media accounts, edit audio recordings, edit a website, set appointments, and accomplish various activities relevant to Virtual Assistance.
April 2011-October 2012
Footwear Specialty Retailers Inc.
Sales Supervisor
Being a sales supervisor, I helped motivate my team to achieve our daily sales goals. I was also responsible for ensuring optimum sales by consistent monitoring of merchandise movement and replenishment. I also took charge of communicating with upper management regarding the different concerns about store operations.
December 2005 - June 2007
Sitel
Client Services Representative
Being in the BPO industry has been the most exciting part of my career. I was part of a team that handled inbound calls for customers who had problems regarding their billing statements for their web accounts.
September 2008- November 2008
SSI Philippines
Market Researcher
As a market researcher, I conducted political surveys by making in-bound calls to registered voters across the US. I was also tasked to conduct surveys for a telecommunications brand for the company's purpose of service improvement.
June 2003-December 2003
Shopping Center Management Corporation
Front Desk Receptionist
This was my first working experience in a corporate setting. As a front desk receptionist, I answered calls about queries regarding mall operations. I was also tasked to organize files, create files as part of the documentation of mall events and activities. Most importantly, I also assisted customer concerns and complaints regarding tenants and customers alike.
February 2005-April 2005
Pilipinas Makro
Telemarketer
As a Telemarketer, my main responsibility was to make outbound calls and offer promotional items in the store to be able to increase customer traffic and improve sales.
SKILLS
MY KNOWLEDGE LEVEL IN SOFTWARE

ADMIN ASSISTANCE
75%
AUDIO EDITING
80%
SOCIAL MEDIA MGT./MKTG
80%
WIX
80%
PHOTOSHOP
65%
ILLUSTRATOR
70%
WORDPRESS
75%
EMAIL MKTG
80%
CONTENT WRITTING
80%
EXPERTISE
ADMINISTRATIVE ASSISTANCE
I can help you manage Emails, Calendars, Appointments, and Social Media. I know Microsoft Office, Project Management, Password Management, File Conversion and Compression, Cloud Storage Services, Screen Recording, Transcription, Audiogram, Audio Editing, and Lead Generation.
APPOINTMENT SETTING
I can assist you by outreaching prospective clients and scheduling appointments with a salesperson. In addition, I can provide full customer and administrative support.
WIX WEBSITE DESIGNING
I can design website/webpages for your Business or Portfolio using Wix
SOCIAL MEDIA MARKETING
I can create social media profiles for you, facebook page, Infographics using Canva, and Videos for marketing campaigns and brand promotions.
SEO (OFF-PAGE)
I can do Off-page SEO such as Link Building, Forum or Blog Commenting, Directory Submission,Social Media Marketing, etc.
EMAIL MARKETING
I can create accounts, campaigns, landing pages, and newsletters using Mailchimp. I know how to create or embed Popup form in Mailchimp and connect to your WordPress site.
PORTFOLIO
PHOTOSHOP DESIGNS
ILLUSTRATOR DESIGNS
CANVA DESIGNS
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VIDEOS




Kristine is awesome. She has great technical and communication skills. A very responsible and independent person. She helps us in Content Writing, Video Editing, Social Media Marketing, and Management. We're so grateful to have her on our team. Highly recommended!

Armie Abas - Gloria
International Resume Writer
Trainer at Quickdesk Virtual Solutions Certified Master Coach
"Goal-oriented" is the phrase that comes to mind when I think about Kristine or Fin as we fondly call her. I've had the pleasure of knowing her for a five-month training, during which I adequately equipped her with significant and relevant knowledge about the skills necessary to excel in this freelancing world. Above all, I was impressed with Fin's self-motivation hence, the ability to confidently deliver the tasks assigned to her. And of course, her excellent communication skills. I cannot forget how she aced in our mock call activity when she delivered her lines flawlessly. Kristine would be a true asset for any position requiring attention to detail and excellent communication skills come with my heartfelt recommendation.

Sheila Marie Uy
General Virtual Assistant
Quickdesk Virtual Solutions
Kristine and I have taken the VA class together at Quickdesk Virtual Solutions Academy. I have gotten to know her well and can thoroughly vouch for her character and abilities. I have the deepest personal and professional respect for her and sincerely believed that she will bring her optimism, passion, and creativity to any business related to Virtual Assistance. She has my highest endorsement!

CONTACT
It's a great pleasure to hear from you! Would you like to know more how I can assist you better?
Let's talk.
Tel: +63-936-4703395

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